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B2B ORDER AUTOMATION · POWERED BY

sandstone

Your team should be serving customers. Not fixing orders.

Your team should be serving customers. Not fixing orders.

Your team should be serving customers. Not fixing orders.

Automate B2B order processing between Shopify and your ERP. Apply your business rules, handle exceptions and keep control of every order, backed by the team at Sandstone.

Automate B2B order processing between Shopify and your ERP. Apply your business rules, handle exceptions and keep control of every order, backed by the team at Sandstone.

Built from real B2B operational experience.

sandstone

ADMIN

ORDER OPERATIONS

Order processing

Order processing

Last 30 days

Last 30 days

Orders processed

154

Approved

129

Need review

23

ORDER

CUSTOMER

STATUS

ERP

#3318

Northline Energy

Approved

#4781

#3319

Urban Wholesale

Needs review

Pending

#3320

Volta Solutions

Approved

#4782

#3321

Delta Distribution

Failed

Retry

Automatic checks · Manual recheck · Audit trail

One view. Every exception.

Control the process, not just the connection.

The operational gap

Your systems are connected. Your processes still need people.

Your systems are connected. Your processes still need people.

A connection moves data. It does not automatically solve the rules, exceptions and manual decisions behind every B2B order.

01 / PROCESS

Orders need manual attention

Customer conditions, credit limits and delivery rules create repetitive checks.

02 / VISIBILITY

Exceptions get lost between systems

Failed orders, missing details and financial holds create delays and uncertainty.

03 / CAPACITY

Teams spend time correcting instead of serving

The cost is not only manual work; it is slower processing and reduced visibility.

The goal is not more integrations. It is fewer operational interruptions.

How it works

Not another connector. An order operations layer.

Not another connector. An order operations layer.

Not another connector. An order operations layer.

sandstone adds control and visibility to your existing commerce and financial workflow. Routine orders move on; exceptions are brought to the surface.

sandstone adds control and visibility to your existing commerce and financial workflow. Routine orders move on; exceptions are brought to the surface.

Sales channels

Shopify storefronts, dropshipment and API partner orders

Shopify B2B

Order, customer and catalog context

sandstone

Policies · Credit checks · stock · review · recovery · overrides · one system

Exact ERP

Financial records and downstream processing

Plus partner API intake: external B2B partners can submit signed orders, query stock availability and retrieve an assigned catalog. Exact behaviour varies by customer configuration.

Built for B2B operations

Control the process, not just the connection.

Control the process, not just the connection.

01 / AUTOMATE

Automated Order Processing

Apply configurable business rules to eligible orders and reduce repeated manual decisions.

02 / EVALUATE

Credit & Approval Checks

Evaluate configured credit and debtor conditions using ERP information before progressing relevant B2B orders.

03 / INVESTIGATE

Exception Management

Review blocked, failed or unsynced orders with contextual reasons and authorized manual rechecks.

04 / SEE

Operational Dashboard

View order states, search by reference or customer, and investigate operational exceptions.

05 / CONNECT

Partner Order API

Enable approved partners to place signed orders and retrieve assigned catalog data and stock availability.

06 / GOVERN

Audit & Controlled Overrides

Restrict sensitive actions such as finance overrides and retain traceability.

Capabilities depend on implementation scope and connected systems.

In action

Know what needs attention. And what happens next.

Know what needs attention. And what happens next.

sandstone

OPERATIONS / ORDERS

Approved

Needs Approval

Error

Unsynced

Manual Recheck

CFO Override

SO-2041 · Payment review

Needs Approval

SO-2042 · Customer mapping

Unsynced

SO-2043 · Recheck requested

Manual Recheck

Illustrative interface. Actual setup depends on your workflow.

From routine orders to exceptional ones, everyone sees the next responsible action.

01 / One place to understand exceptions.

02 / Relevant status history and controlled rechecks.

03 / Clear handover between operations and finance.

The right fit

Built for B2B companies with operational complexity.

Built for B2B companies with operational complexity.

01 / WHOLESALE

Wholesale & Distribution

High order volume, customer terms and account-based purchasing.

02 / GROWTH

Growing Shopify B2B Businesses

More customers, more rules and increasing manual checks.

03 / CHANNELS

Multi-Channel Sellers

Webshop, reseller/partner API and ERP orders across connected processes.

Starting focus: Shopify and Exact-based businesses. Additional integrations are assessed case by case.

Experience-led

Designed around real operating complexity.

Designed around real operating complexity.

Designed around real operating complexity.

Our work in a B2B distribution environment shaped the product’s approach to order controls, exception handling and partner ordering.

Our work in a B2B distribution environment shaped the product’s approach to order controls, exception handling and partner ordering.

What began with customer-specific rules became the foundation for a more reusable, managed product.

What began with customer-specific rules became the foundation for a more reusable, managed product.

This account intentionally avoids unverified performance claims. External brand use and detailed metrics require approval.

WHAT WE WORK ON

Order clarity.

Operational dashboard · Customer rules · Manual recheck · CFO overrides · Partner intake

Operational dashboard · Customer rules · Manual recheck · CFO overrides · Partner intake

Not just a sync that runs overnight.

A workflow your team can understand, monitor and act on.

More than software

Software is the system. Ownership is the service.

Software is the system. Ownership is the service.

Software is the system. Ownership is the service.

We don’t hand over a tool and disappear. We work through the process, implement with care and stay accountable for agreed support after go-live.

We don’t hand over a tool and disappear. We work through the process, implement with care and stay accountable for agreed support after go-live.

01 / DISCOVER

Understand.

Map current workflows, failure points, responsibilities and measurable impact.

02 / DESIGN

Define.

Agree on rules, integrations, scope, success criteria and an achievable rollout.

03 / DELIVER

Implement.

Configure, test with real-world scenarios, launch carefully and provide hypercare.

04 / OPERATE

Improve.

Monitor exceptions, handle incidents and improve what the data shows matters.

One accountable team from discovery to managed operations.

Service levels are agreed in the project scope and contract.

Business impact

What could less manual work mean for your team?

What could less manual work mean for your team?

What could less manual work mean for your team?

Estimate capacity you might recover by reducing repetitive order checks. We’ll validate the real opportunity against your operational data during discovery.

Estimate capacity you might recover by reducing repetitive order checks. We’ll validate the real opportunity against your operational data during discovery.

This is an illustration, not a guaranteed ROI or immediate payroll saving.

Hours freed / month

0 h

Illustrative annual capacity value

€0

Illustrative only. Released hours may be redeployed; they do not automatically create cash savings. Excludes implementation and subscription costs.

Let’s simplify your operations

Let’s find out where your order process slows down.

Let’s find out where your order process slows down.

Let’s find out where your order process slows down.

Show us how orders move between your webshop, your team and your ERP. We’ll identify opportunities to automate work and improve operational control.

01 | A focused discovery conversation

02 | A clear view of your order process

03 | Practical next steps, not a generic pitch

Start with an operational review

Tell us a little about your setup. We’ll take it from there.

Common questions

Frequently asked questions.

Frequently asked questions.

No. The platform focuses on the operational rules and exceptions behind B2B orders, alongside the integration itself. The exact scope is determined during discovery.

Enter a valid email address.

Let’s start a conversation

info@sandstone.cx

info@sandstone.cx

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